Illinois Bids > Bid Detail

Description Hotline Answering Service

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Agency: State Government of Illinois
Level of Government: State & Local
Category:
  • R - Professional, Administrative and Management Support Services
  • S - Utilities and Training Services
Opps ID: NBD14067915802571224
Posted Date: Jan 10, 2023
Due Date: Jan 16, 2023
Solicitation No: Bid Solicitation # 23-444DHS-INSPG-B-34202
Source: https://www.bidbuy.illinois.go...

Header Information

Bid Number:
23-444DHS-INSPG-B-34202
Description:
Hotline Answering Service
Bid Opening Date:
01/16/2023 04:00:00 PM
Purchaser:
Jesus Escarpita
Organization:
DHS - Human Services
Department:
INSPGEN444 - Inspector General
Location:
IA001 - Inspector General
Fiscal Year:
23
Type Code:
95 - Small Purchase
Allow Electronic Quote:
Yes

Alternate Id:

Required Date:
Available Date
:
01/10/2023 06:00:00 PM
Info Contact:
Jesus Escarpita (312) 836-5316
Bid Type:
OPEN
Informal Bid Flag:

No
Purchase Method:
Open Market
Pre Bid Conference:
Bulletin Desc:
The Department of Human Services, Office of the Inspector General is seeking a small purchase contract for answering services for its 24 hour, 7 days a week, mandated hotline answering service. The hotline answering service is for reporting allegations of abuse, neglect, financial exploitation, and/or death of individuals with mental illness or developmental disabilities.
Ship-to Address:
DHS - Inspector General
401 S. Clinton St
3rd Floor
Chicago, IL 60607
US
Email: noreply@illinois.gov
Phone: (312)836-5316
Bill-to Address:
DHS - Inspector General
401 S. Clinton St
3rd Floor
Chicago, IL 60607
US
Email: noreply@illinois.gov
Phone: (312)836-5316
Print Format:
Bid Print New

File Attachments:
Notice concerning additional Covid~31.pdf
OIG Hotline Service RFQ~1.docx
standard-terms-and-conditions~29.pdf
standard-illinois-certifications-v.23.1 (1).docx

Form Attachments:
Required Quote Attachments

SPO Name:

Kylie Carter

Is this a Small Business Set Aside Procurement?:

No

Is there a BEP/VBP Participation Goal? :

No

Link to Original Contract :
Item Information

Item # 1:

(

915

-
20

)



OIG is purchasing an answering service to answer calls for its 24/7 hotline service. UOM represents each call.

NIGP Code:
915-20
Call Center Services

Qty Unit Cost UOM Total Discount Amt. Tax Rate Tax Amount Total Cost

18,000.0




EA - Each














Manufacturer:

Brand:

Model:

Make:

Packaging:

Additional NIGP Code

:



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